At Orion, customer satisfaction is paramount in everything that we do. Great products are nothing without a team of customer support representatives backing them. This mentality not only sets us apart from our competition, but it ensures that a great relationship is built and maintained with each customer. Our Customer Support service team consists of our advanced engineers who will work with you to ensure that any problems you have are resolved as quickly as possible. Because of the quality, efficiency, and reliability of our Customer Support team, problems are often diagnosed and solved during the first call.
Orion Values Long-Term Relationships
At Orion, we understand the importance of long-term relationships. We offer a comprehensive Customer Support system to handle everything from the initial contact to RMA tracking of any items that must be returned. Unlike our competitors, we make ourselves readily available to ensure customer satisfaction and equipment efficiency long after the initial equipment is installed.
Rely on Orion’s Experience
With over 20 years of experience designing and manufacturing single board computers and components, we are poised to provide an extremely high level of support for your system needs. Few companies are able to put customers in direct contact with the engineers that designed the product in question. At Orion, we strive to offer top-notch customer service and support, while still offering our solutions at prices that are within your budget. For additional information on Orion’s Customer Support services and available products, contact one of our customer service and technical support representatives today.
For RMA’s and customer service, please call us at 407-845-1700 or complete the form below.
RMA Request Form: 110-1000-061